Privacy Policy

At Econrich, We’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this policy and our privacy practices should be sent by email to info@econrich.com.au

Who are we?

The Green Earth Co Pvt Ltd, trading as "Econrich", with ABN (Australian Business Number) 22 482 696 210, is an e-commerce business retailing everyday Home products, Vitamins and supplements, Make up and kids/baby products, Personal care and related products. Please visit the About Us page to learn more.

We may collect the following information :

  • Your contact details that may include your name, date of birth, business name, billing address, postal address, email address, fax number, and phone number.

  • Demographic information such as gender, preferences, and interests.

  • Other information relevant to customer surveys and/or offers.

Usage of Data :

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • Internal record keeping.

  • Keep a record of your order and transaction.

  • Retain our customer database.

  • Communicate and retain a history of communication.

  • We periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have given us permission to do so.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Who has access to your information?

We will not sell or rent your information to third parties.

Re-marketing and Behavioural Targeting

These services allow this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioural targeting activity.

  • AdRoll (Semantic Sugar, Inc.)

  • Facebook

  • Instagram

Personal Data collected: Cookie and Usage Data.

Display Advertising extension for Google Analytics

Google Analytics on this Application might use Google’s Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.

Personal Data collected: Cookie and Usage Data.

Google AdWords conversion tracking (Google)

Google AdWords conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

Personal Data collected: Cookie and Usage Data.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email : info@econrich.com.au .

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us info@econrich.com.au .

You have the right to ask for a copy of the information we hold about you ($20 cost) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of “cookies”

Like many other websites, Econrich website uses cookies. “Cookies” are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardians permission beforehand whenever you provide us with personal information.

Security

  • We do not store credit card details as we use payment gateways, e.g. Afterpay, and/or third party processors e.g. PayPal.

  • All credit card transactions are implemented under industry-standard encryption.

  • Payments are processed in real-time

  • We do not have access to your credit card numbers.

  • We use secure systems to store most of your personal information and it contains security features, such as encryption, firewall, and anti-virus, to ensure the protection and integrity of our data.

Disclosure of Personal Information

We will not disclose your personal and sensitive information to third parties for payment, profit or advantage.

We may disclose your personal and sensitive information to third parties, from time to time, to assist us in conducting our Business, including :

(a) Technology service providers including internet service providers or cloud service providers

(b) Delivery companies such as Australia Post and/or international postal service providers 

(c) Agents that perform functions on our behalf, such as marketing or advertising

(d) to persons, entities or courts as required under the law.

Disclosure of Personal Information

You may request access to your personal information that we hold and we will :

(a) verify your identity

(b) within a reasonable period of time, comply with your request

Contact Us

Email : info@econrich.com.au